How Can We Help You?
Search our knowledge base or browse categories below to find answers to common questions about Nigeria's most trusted property platform.
Report a Scam
Encountered a fraudulent listing or agent? Report it here and we'll take immediate action to protect our community.
Listing Support
Need help creating, editing, or managing your property listings? Get step-by-step guidance here.
Account Help
Issues with login, verification, profile settings, or account security? Find solutions here.
Property Verification
Learn how we verify properties and what documents you need to get your listing approved faster.
Inspection Issues
Scheduling conflicts, virtual tour problems, or inspection disputes? We're here to help.
Payment Concerns
Questions about rent payments, deposits, refunds, or our zero-commission policy? Get clarity here.
Your Safety is Our Priority
Renting in Nigeria should be secure and transparent. We've built protocols to protect you from the first search to the final payment.
Never pay before inspection
We ensure no agent will demand payment before you physically inspect the property.
Verify listings
Every property on RentULO undergoes rigorous verification before going live.
Report suspicious agents
Our system flags and removes bad actors to keep the platform safe for everyone.
Can't find what you need?
Our dedicated support team is available 24/7 to help you navigate your renting journey with complete peace of mind.
Average response time: < 2 minutes